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STATEMENT

Original Products &  FAST DISPATCH

All orders are dispatched from our UK fulfilment location. Products are sourced through established UK trade suppliers.

We do not sell counterfeit, replica, imitation or unauthorised copies. Our products are purchased through established trade supply channels, and we retain purchase documentation and supplier records for our stock.

BeautyBurst is an independent retailer and is not affiliated with or endorsed by the individual brands unless expressly stated. All trademarks remain the property of their respective owners.


All products sold by BeautyBurst comply with UK Cosmetic Regulation (EC) No. 1223/2009.

Cosmetic products are supplied in accordance with applicable UK cosmetic product requirements.

Payment policy

Thank you for shopping with us! Please read our payment policy carefully to ensure you understand the terms and conditions that apply to transactions made through our website. If you have any questions, please feel free to contact our customer service team. You can easily get in touch with us via the Contact page; we are delighted to help.

Accepted payment methods

We currently accept the following payment methods:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Klarna
  • Maestro
  • MasterCard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Payment security

The security of your payment is our top priority. We use industry-standard encryption technologies to ensure that your personal and financial information is secure during the checkout process.

Payment processing

We process payments immediately at the time of purchase.

Once your payment has been successfully processed, you will receive a confirmation email with the details of your order.

Currency

Our website processes all payments in GBP.

Failed transactions

If your payment is declined or fails:

  • Check that your card details or PayPal/Apple Pay account have been entered correctly.
  • Contact your bank or payment provider for more information.
  • Is the problem still occurring? Then contact our support team; we are ready to help you.

Refunds and disputes

For information about refunds, cancellations, or disputes, please refer to our Return and Refund Policy.

For further inquiries:

If you have any further questions, please contact our customer service at

BeautyBurst

Address: 2 The Old Fire Station Mews, Brighouse, HD6 2AU, United Kingdom

Phone: +443330541195

Email: support@beautyburst.co.uk

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed

Time Zone: (GMT+00:00) Greenwich Mean Time (London)
Response Time: We respond within one business day

Contact Us

For support, questions, or help with your order, our team is here for you.

Email: support@beautyburst.co.uk


Live Chat: Speak to us instantly through our BeautyBurst Chat Bot — available 24/7 on our website for order updates, product advice, and quick support.

We aim to reply to all emails within 24 hours.